JKE-Solutions
Support
Support / FAQ
Below you will find our FAQ, where the most commen issues are addressed.
If our Q&A support cannot resolve your question, please fulfill the support formular below
FAQ
Visible fault on the FS10 Main Unit / Flush mounted
| Showing on FS10 Front | Press button "Lamp Test" for 3 seconds | Fault |
| Power Supply Fault | 1 x flash | Check Main Power See page 14 in FS10 Service Manual |
| 2 x flash | Check Backup Power See page 14 in FS10 Service Manual |
|
| Aerosol Fault | 1 x flash | Check Aerosol #1 See page 14 in FS10 Service Manual |
| 2 x flash | Check Aerosol #2 See page 14 in FS10 Service Manual |
|
| 3 x flash | Check Aerosol #3 See page 14 in FS10 Service Manual |
|
| 4 x flash | Check Aerosol #4 See page 14 in FS10 Service Manual |
|
| 5 x flash | Check Aerosol #5 See page 14 in FS10 Service Manual |
|
| System Fault | 1 x flash | Check External Activation Switch See page 15 in FS10 Service Manual |
| 2 x flash | Check External Isolation Switch See page 15 in FS10 Service Manual |
|
| 3 x flash | Check Monitoring See page 16 in FS10 Service Manual |
|
| 4 x flash | Internal fault Please contact support |
|
| Detector Fault | 1 x flash | Check detector #1 See page 14 in FS10 Service Manual |
| 2 x flash | Check detector #2 See page 16 in FS10 Service Manual |
Problems with configuration and/or connection to FS10
| Error type | Fault | |
| Blue Tooth does not connect | Check if Dongle flashes | Make sure dongle is mounted and installed correct. See FS10 Service Manual, page 20 |
| Communication to FS10 do not work | Check communication between PC and FS10 | Make sure correct setup See FS10 Service Manual, page 21 |
| FS10 default configuration | Factory settings See FS10 Service Manual, page 18 |
|
| Configuration of FS10 | How to configure FS10 See FS10 Service Manual, page 19 |
|
FAQ - in progress
FAQ - In progress
Problems with configuration and/or connection to FS10
| Error type | Fault | |
| Blue Tooth does not connect | Check if Dongle flashes | Make sure dongle is mounted and installed correct. See FS10 Service Manual, page 20 |
| Communication to FS10 do not work | Check communication to between PC and FS10 | Make sure correct setup See FS10 Service Manual, page 21 |
| Access to setup page | Created, right web site etc. | |
| How to perform configuration | ||
| ETC | ||